Thought Leadership

By Dean Waye & Alan Gonsenhauser

A single red swan among white swans on a lake

The Generative AI Trap: Not Just Average… Predictable

AI will simulate your next move; the danger is predictability. Use a Centaur strategy—human imagination + AI—to craft non-obvious ideas and keep your edge.
An Autopsy of Imagination: Technology didn't kill Kodak and Blockbuster

An Autopsy of Imagination: Technology didn’t kill Kodak and Blockbuster

When corporate giants collapse, the story usually gets simplified into a tech morality tale: disrupt or die. Kodak was killed by digital cameras. Blockbuster was steamrolled by Netflix. These stories are neat, satisfying, but dead wrong.
Ai makes your swot analysis a strategic sedative

AI Makes Your SWOT Analysis a Strategic Sedative. Here’s What to Do Instead

SWOT analysis feels safe—but kills strategy. Learn how the Assumption Audit sparks divergent thinking, uncovers hidden bets, and builds an edge AI can’t copy.
Graphic reading "AI is your analyst, not your strategist" over a chessboard

AI is Your Analyst, Not Your Strategist

AI is a powerful analyst—but a poor strategist. Discover why real competitive advantage comes from human imagination, and how to partner with AI without losing your edge.
Graphic of a tombstone reading "The customer is always right"

“The Customer is Always Right” is Dead

It’s time to kill this phrase. It’s hurting your business. It’s hurting your people. And it’s definitely hurting your profits.
Graphic reading "From bug to feature: how a founder's flaw became a brand's genius"

From Bug to Feature: How a Founder’s “Flaw” Became a Brand’s Genius

In an AI-driven world of polished sameness, your flaws may be your brand’s greatest asset. Discover how to turn quirks into moats competitors can’t copy.
Graphic titled "Efficiency trap" showing CAC and LTV squeezing brand

The Efficiency Trap: How Obsessing Over CAC and LTV Kills Your Brand

In today’s boardrooms, two metrics dominate the conversation: Customer Acquisition Cost (CAC) and Lifetime Value (LTV). These numbers are everywhere, in pitch decks, budget forecasts, and quarterly reviews.
Beyond Demand-How Elite CMOs Engineer Growth Across the Entire Customer Lifecycle

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